MS-102: Microsoft 365 Administrator
Develop practical Microsoft 365 administration skills
Overview
MS-102: Microsoft 365 Administrator
Microsoft 365 is widely used by organisations to manage communication, collaboration and everyday business operations. This course focuses on the practical skills needed to administer and manage Microsoft 365 environments effectively.
Participants will learn how to manage users, identities, Microsoft 365 services, security and compliance settings, as well as monitor and maintain the overall environment.
Key topics include:
Managing Microsoft 365 users, groups and roles
Configuring Microsoft Entra ID and identity management
Managing Microsoft 365 services and applications
Implementing security and compliance features
Managing Microsoft Teams, Exchange Online and SharePoint
Monitoring Microsoft 365 and troubleshooting common issues
Managing Microsoft 365 governance and service health
Who is this course for?
This course is suitable for Microsoft 365 administrators, IT professionals and system administrators who are responsible for managing Microsoft 365 services within an organisation.
What will participants gain?
By the end of the course, participants will have a better understanding of how to manage, secure and maintain a Microsoft 365 environment, giving them the practical knowledge needed to support users and keep services running smoothly.